The sides don’t stay aligned and the loose tea falls into the cup. It’s pretty to look at, but not consistently functional at all.

Loved my teas however, the gold infuser ball is very cheaply made. Not worth the money especially at that price.

Tea falls through the infuser ball. It feels like I’m drinking the loose leaf tea at times

I never received one of my items. the infuser ball. I didn't bother by contacting. I had a hard enough time just trying to get my tea. Took over a month to receive. The only reason I received my tea order was because I filed a complaint through Paypal.

I love using this for my loose tea. Only problem I have at the moment is I am out of tea ! Ordering today, a few of the signature blends. I can’t wait to try the Fall Blends. I’m so happy with the new shipping process. I have not been disappointed with any of my tea selections. Excellent Customer Service. Overall A Great Shopping Experience.
Marcia Rousell
NOLA GIRL