NEVER PURCHASING FROM THIS PLACE AGAIN. Bought 2 infuser tea pots August 23rd. It’s now September 11, and I still have not received them. She prints the shipping label the day you purchase, but doesn’t actually ship it. My tracking # says “UPS never received the package” emailed customer service like 4x and she only replied once saying she would file a dispute. That’s not the customers fault, ship another order! But she never shipped in the first place. And she has an I don’t give an F attitude.